Insurance and Fees


Accepted Insurances

  • Aetna

  • Anthem BlueCross BlueShield Commercial and Medicaid Plans

  • Caresource

  • Cigna/Evernorth

  • Medical Mutual

  • Optum

  • United Medical Resources (UMR)

  • UnitedHealthCare

  • UHC|UBC

  • Out of Network

  • We do not accept any Medicare plans or Medicare Supplemental Plans. 

Secondary Insurance

ThinkWell Counseling will make every effort to utilize your secondary insurance, but it is the burden of the client to provide all accurate and up to date information. If ThinkWell does not accept the primary insurance, they cannot bill the secondary insurance. This is the policy of the insurance companies. Any uncollected fees from insurance are the client's responsibility. 

Private Pay Fees

Initial Intake Assessment: $140 per session

Individual Sessions After Initial Intake: $110 per session

We can provide a Superbill for you to submit to your insurance company on your own for potential reimbursements.

Cancellation/No Show Policy


If it is necessary to cancel, please call no later than 48 hours prior to your appointment or it will be considered a ‘missed’ appointment. There is a $100 late cancel fee if appointment is canceled after the 48 hour mark.

There is a $100 charge for a No Show (missed)  appointment. 

If there is a credit card on file, your card will be automatically charged the late cancel/missed appointment fee unless you make other arrangements with your individual therapist.  If there is not a card on file, payment will be due at the next scheduled appointment. Arrangements for payment plans of these missed appointments are at the individual therapist's discretion.

​

Two missed appointments could result in discontinuation of services and this is up to the discretion of the individual therapist.

​

Insurance does not pay for missed and cancelled appointments so your therapist does not get paid. Please be respectful of your therapist's time.

​


Reports & Records Request

The charge for copies of records is in compliance with ORC section 3701.742, plus mailing costs, per copy. The charge for reports is $100 an hour charged in 15 minute increments with a $50 minimum.  Fees must be paid before copies of reports or records will be provided.

Court Cases

Court time is charged at $250/hour, with a two-hour minimum deposit of $500 due before any court appearances.