Cancellation/No Show Policy
If it is necessary to cancel, please call no later than 48 hours prior to your appointment or it will be considered a ‘missed’ appointment. There is a $100 late cancel fee if appointment is canceled after the 48 hour mark.
There is a $100 charge for a No Show (missed) appointment.
If there is a credit card on file, your card will be automatically charged the late cancel/missed appointment fee unless you make other arrangements with your individual therapist. If there is not a card on file, payment will be due at the next scheduled appointment. Arrangements for payment plans of these missed appointments are at the individual therapist's discretion.
Two missed appointments could result in discontinuation of services and this is up to the discretion of the individual therapist.
Insurance does not pay for missed and cancelled appointments so your therapist does not get paid. Please be respectful of your therapist's time.